Terms of Service for Supercharged

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Official Website: https://www.wesupercharged.com/

Effective Date: December 15, 2025

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Please read these Terms of Service (“Terms”) carefully before using the Supercharged platform and website. By accessing or using the Supercharged service, you agree to be bound by these Terms and by our Privacy Policy.

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1. Agreement to Terms

By accessing or using the Supercharged service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree with any part of these Terms, you may not access or use the Service.

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2. Service Description

Supercharged provides a technology platform that integrates with your WhatsApp Business Account (WABA) to analyze business communications, provide analytics, automation, and improve operational efficiency.

Supercharged is a technology service provider only and is not a party to any communication between you and your customers. All

communications sent or received via WhatsApp remain solely between you and your end users.

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3. User Accounts and Responsibility

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Account Information

You must provide accurate, current, and complete information when registering for an account. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

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WhatsApp Business Account (WABA)

You are solely responsible for:

• Creating, maintaining, and operating your WhatsApp Business Account

• Ensuring compliance with WhatsApp’s Business Messaging Policies, Commerce Policies, and all applicable third-party terms

• Any consequences, restrictions, suspensions, or bans imposed by WhatsApp or Meta

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Supercharged bears no responsibility for any action taken against your WABA by WhatsApp or Meta.

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Age Requirement

You affirm that you are at least 18 years of age or have obtained valid legal consent from a parent or guardian and are legally capable of entering into these Terms.

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4. Subscription, Billing, and Termination

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Fees

Fees are based on your selected subscription plan and are payable in advance as per the agreed invoice or payment arrangement.

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Non-Payment

Failure to pay applicable fees may result in suspension or termination of access to the Service without notice.

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Termination by User

You may terminate your account at any time. Upon termination, access to the Service will cease, and data will be handled in accordance

with our Privacy Policy.

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Termination by Supercharged

We reserve the right to suspend or terminate your access immediately, without prior notice or liability, if you breach these Terms or misuse the Service.

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Refunds

All fees are non-refundable unless expressly agreed otherwise in writing.

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5. Acceptable Use and Content Responsibility

You agree not to use the Service:

• In violation of any applicable law or regulation in India, including the Information Technology Act, 2000

• To transmit or store content that is abusive, harassing, defamatory, obscene, pornographic, paedophilic, libellous, invasive of privacy, hateful, discriminatory, or otherwise unlawful

• For unsolicited, unauthorized, or spam messaging activities

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Content Responsibility & Foul Language Disclaimer

You are solely and entirely responsible for the content of all WhatsApp messages, conversations, automations, and data transmitted through your WhatsApp Business Account, whether generated by humans or automated systems.

Supercharged:

• Does not review, control, or endorse message content

• Takes no responsibility for the legality, accuracy, tone, or appropriateness of communications (including foul, abusive, or offensive language)

 

You agree to indemnify and hold harmless Supercharged from any claims, damages, penalties, or legal actions arising from your communications or content.

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6. Message Templates & Policy Compliance

You are solely responsible for:

• Creating and submitting message templates

• Ensuring template compliance with WhatsApp’s policies

• Obtaining approvals and maintaining approval status

Supercharged does not guarantee template approval, delivery, performance, or messaging outcomes.

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7. Third-Party Services & API Dependency

The Service relies on third-party platforms, APIs, and infrastructure, including but not limited to WhatsApp (Meta).

Supercharged does not guarantee uninterrupted or error-free service and shall not be liable for service disruptions, data delays, delivery failures, or limitations caused by:

• Third-party outages

• Policy changes

• API restrictions

• Actions taken by WhatsApp or Meta

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8. Intellectual Property

The Service, including its software, design, features, branding, and content, is the exclusive property of Supercharged.

Nothing in these Terms grants you any right, title, or interest in Supercharged’s intellectual property, trademarks, or service marks.

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9. Limitation of Liability

To the maximum extent permitted by law, Supercharged, its directors, employees, or partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, goodwill, or business interruption.

Supercharged’s total liability for any claim arising out of or relating to the Service shall not exceed the total amount paid by you to Supercharged in the preceding twelve (12) months.

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10. WhatsApp & Meta Disclaimer

Supercharged is an independent technology provider and is not affiliated with, endorsed by, or sponsored by WhatsApp Inc. or Meta Platforms, Inc.

WhatsApp®, WhatsApp Business®, and related trademarks are the property of Meta Platforms, Inc.

Your use of WhatsApp services is governed solely by WhatsApp’s own terms and policies.

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11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India.

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12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Material changes will be communicated at least 30 days in advance before taking effect.